Online Services
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About the Department
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Divisions
Facility Accounting Division
Audits applications from the Secretary of State Vehicle Services Department and Driver Services Department to ensure proper fees are charged.
Field Services Reciprocity Prorate Audit IRP Division
Conducts field audit exams as designated by law to ensure proper assessment and collection of fees and taxes due.
Refunds Division
Processes refunds for customers for the overpayment or erroneous payment of a statutorily designated fee or tax.
Returned Checks Division
Collects payment and fees for all non-sufficient funds or returned checks charged to the Secretary of State's office.
Revenue Reporting and Fund Management Division
Reports all revenue collected by the Secretary of State's office to the Illinois Comptroller's office and manages the distribution of receipts to various state funds in proportion to their entitlement.
Sales Analysis Division
Balances and reconciles all sales transactions with bank deposits, and ensures the proper amount of monies are collected and made available for distribution by the Revenue Reporting and Fund Management Division.
How Do I?
Obtain a Refund
All refund requests must be made within six months of the date of purchase. You may be eligible for a refund if:
- You have purchased a duplicate vehicle registration (two stickers or license plates) and you return the duplicate sticker or plates.
- A car dealer purchased new license plates for your vehicle and you have plates that are transferable. You must return the sticker and plates with a copy of the transfer transaction.
- You renewed your license plates and sold the vehicle before the registration year started. You must return the sticker and plates with a Sworn Statement stating the last date you operated the vehicle.
To obtain your refund, please mail your Refund Request to:
Secretary of State
Department of Accounting Revenue
Refund Division
501 S. Second St., Rm. 222
Springfield, IL 62756
Refunds are generally processed within 30 days of receipt. For more information, please call 217-782-4908.
Pay for a Returned Check
Balances and reconciles all sales transactions with bank deposits, and ensures the proper amount of monies are collected and made available for distribution by the Revenue Reporting and Fund Management Division.
Publications & Forms
Forms on this website are PDFs with fillable fields. Forms should be downloaded to your computer before filling in the fields. For the best results, open forms with Adobe Acrobat Reader, as some web browsers do not support all the features of a fillable PDF. The latest version of Adobe Acrobat Reader (DC) version for Mac OS and Windows is available from Adobe at http://get.adobe.com/reader/.
| Consideration for Refund | AR 9 |
| Sworn Statement | AR 14 |
Additional Resources
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Illinois Department on Aging